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Terms & Conditions

All correspondence(s) in respect of Tours / Travel Service bookings should be addressed to M/s. https://www.ntpgroups.com i.e., NTP Tourism Affairs Limited


Payments: For all the services contracted, a certain advance payment should be made to hold the booking, on a confirmed basis & the balance amount can be paid either before your departure from your country or upon arrival in INDIA (depending upon the components of the tour) but definitely before the commencement of the services. Management personnel holds the right to decide upon the amount to be paid as advance payment, based on the nature of the service & the time left for the commencement of the service.


Apart from the above in some cases like Special Train Journeys, hotels or resort bookings during the peak season (X-Mas, New Year), full payment is required to be sent in advance.


Mode of Payment: Overseas advance payment can be made through Wire Transfer to our bank.


Cancellation Policy: In the event of cancellation of tour/travel services due to any avoidable/unavoidable reason/s we must be notified of the same in writing. Cancellation charges will be effective from the date we receive advice in writing, and cancellation charges would be as follows:


45 days prior to arrival: 20% of the Tour/service cost


15 days prior to arrival: 50% of the Tour/service cost


07 days prior to arrival: 65% of the Tour/service cost


48 hours prior to arrival OR No Show: No Refund


Note: Written cancellation will accept on all working days, except Sunday, Any cancellation sent on Sundays will be considered on the next working day (Monday) or on the next working day of the gazetted holiday between 12 to 5 pm only.


For the X-mas and new year period from 20 Dec to 05 Jan the payment is non-refundable.


Kailash Package tours have separate guidelines as per the booking form policy where advance payment of INR10,000 (Indian Kailash Destinations) and INR20000 of Tibet Kailash Destination once paid with the booking confirmation stands nonrefundable & nontransferable if the tour is canceled for any reason.


For More Guidelines for the Kailash Mansarovar tour please refer to the form shared at the time of booking.


In case you cancel the trip after commencement, a refund would be restricted to a limited amount only which too would depend on the amount that we would be able to recover from the hoteliers/ contractors we patronize. For unused hotel accommodation, chartered transportation & missed meals, etc. we do not bear any responsibility to refund.


Wildlife Safaris cancellation: All the wildlife safaris booked into any of the Indian Wildlife National Park/Sanctuaries are nonrefundable. Even date change requests will be considered as cancellations and no payment will be refunded/ adjusted against it.


Tour Permits, Visa fees, and Helicopter / charter bookings: Once booked & Cancelled are considered nonrefundable Our Liabilities & Limitations: Please note that after the finalization of the Tour/ service Cost, if there are any Hike in entrance fees of monuments/museums, Taxes, fuel costs, or guide charges - by Govt of India, the same would be charged as extra.


https://www.ntpgroups.com act only in the capacity of agent for the hotels, airlines, transporters, railways & contractors providing other services & all exchange orders, receipts, contracts & tickets issued by us are issued subject to terms & conditions under which these services are provided by them.


All itineraries are sample itineraries, intended to give you a general idea of the likely trip schedule. Numerous factors such as weather, epidemic, pandemic, political & natural reasons, statutory guidelines, road conditions, the physical ability of the participants, etc. may dictate itinerary changes either before the tour or while on the trail. We reserve the right to change any schedule in the interest of the trip participants' safety, comfort & general well-being.


Our rates are based on the prevailing rates as negotiated by us with the hotels, airlines, etc. Hotels and Airlines retain the right to modify the rates without notice. In case of such changes, the rates quoted before the modification can be changed by us according to the modifications by hotels or airlines. All hotel bookings are based on the usual check-in and check-out time of the hotels until indicated in the itinerary.


We shall not be responsible for any delays & alterations in the program or expenses incurred - directly or indirectly - due to natural hazards, flight cancellations, accidents, breakdown of machinery or equipment, breakdown of transport, weather, sickness, landslides, political closures or any untoward incidents.


We shall not be responsible for any loss, injury, or damage to person, property, or otherwise in connection with any accommodation, transportation or other services, resulting - directly or indirectly - from any act of GOD, dangers, fire, accident, breakdown in machinery or equipment, breakdown of transport, wars, civil disturbances, strikes, riots, thefts, pilferages, epidemics, medical or custom department regulations, defaults, or any other causes beyond our control.


We do not have any insurance policy covering the expenses for accidents, sickness, loss due to theft, or any other reasons. Visitors are advised to seek such insurance arrangements in their home country. All baggage & personal property/s at all times are at the client's risk.


Please Note: We will not be responsible for any costs arising out of unforeseen circumstances like landslides, road blocks, bad weather, etc.


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